I'm we Todd did

[ROADNOTCA]

Originally Posted by Wisha Haddan H3

That sucks, but good info. Did they reimburse your minutes?

I was too stunned and PO'd to think fast. I'll try E-mail from the site first. My impression is they are aware if the "defect" but don't consider it their responsibility to do anything about it. Predatory?

[RubHer Yellow Ducky]

Originally Posted by ROADNOTCA

I was too stunned and PO'd to think fast. I'll try E-mail from the site first. My impression is they are aware if the "defect" but don't consider it their responsibility to do anything about it. Predatory?

not good customer relations

RYD

[dеiтайожни]

That sucks, the radio shouldn't turn back on until you hit the button to end, unless you had the car off before the other person hung up. Too bad there isn't a way to prove it was an improper disconnect. I'm sure if you are nice they will credit you to keep you as a customer.

I browsed the internet on my cellphone before and the data connection didn't end. I ended up with a 3000 min call on my bill! But they saw I made calls during that time so I ended up with a free month somehow.

[ROADNOTCA]

Originally Posted by dеiтайожни

That sucks, the radio shouldn't turn back on until you hit the button to end, unless you had the car off before the other person hung up. Too bad there isn't a way to prove it was an improper disconnect. I'm sure if you are nice they will credit you to keep you as a customer.

I browsed the internet on my cellphone before and the data connection didn't end. I ended up with a 3000 min call on my bill! But they saw I made calls during that time so I ended up with a free month somehow.

I knew there was a reason I wasn't ready to act on it yet. Lightbulb click. When I communicate with them, I'll mention this forum. This isn't just one PO'd customer. That approach worked with a different vendor, I received an instant refund and apologee. They sucked it up where as previously I was getting no where.