I'm we Todd did

[H3 Builder]

Also watch out for Onstar fraud. My mom had a Caddy with Onstar. Some how someone jumped their signal and ran up a $1000.00 bill off their Onstar account. Onstar didn't even call them to find out about the excessive amount. They did get it straightend out, but I'd keep an eye out on your useage.

[f5fstop]

Did they jump the signal or obtain her electronic SSN and program another phone with the SSN. This is a common issue with any system that uses or can use analog. However, with pre-paid minutes, when the minutes are gone, so is the service until you pay again. But if you have one of the calling plans, the minutes are endless.
As for the minute usage, yes, you have to press the mirror button to end the conversation. I believe it is stated in the Onstar manual to press the mirror button to disconnect the call.

[ROADNOTCA]

Originally Posted by f5fstop

Did they jump the signal or obtain her electronic SSN and program another phone with the SSN. This is a common issue with any system that uses or can use analog. However, with pre-paid minutes, when the minutes are gone, so is the service until you pay again. But if you have one of the calling plans, the minutes are endless.
As for the minute usage, yes, you have to press the mirror button to end the conversation. I believe it is stated in the Onstar manual to press the mirror button to disconnect the call.

Haven't looked yet but is that true for the phone button down with the light control panel?

[f5fstop]

I have always used the mirror button, only using the one by the light switch by mistake; thinking I was turning on/off the fog lamps.
I'll PM you with a suggestion when calling Onstar...can't print it here.

[Roughwater]

This happened to me as well. I found out while driving in an area with no cell service and trying to use my OnStar when I received the "You have 0 units remaining." After multiple attempts at trying to get them to track the usage and hearing the we don't have any info about usage for calls I was transferred and told I would have to explain my situation and they might credit me. As soon as the woman picked up that I was transferred to she instantly credited me my 100 minutes back.

With the exception of the last lady I spoke with, the OnStar reps were terrible. I had one who spent 15 minutes trying to give me a fax number for them even after I explained I was doing 80 down the highway and wouldn't be writing or faxing anything to them at that point in time.

[RubHer Yellow Ducky]

Originally Posted by Roughwater

This happened to me as well. I found out while driving in an area with no cell service and trying to use my OnStar when I received the "You have 0 units remaining." After multiple attempts at trying to get them to track the usage and hearing the we don't have any info about usage for calls I was transferred and told I would have to explain my situation and they might credit me. As soon as the woman picked up that I was transferred to she instantly credited me my 100 minutes back.

With the exception of the last lady I spoke with, the OnStar reps were terrible. I had one who spent 15 minutes trying to give me a fax number for them even after I explained I was doing 80 down the highway and wouldn't be writing or faxing anything to them at that point in time.

Were they in India, the Phillipines, Guam, Pakistan, or G_D forbid france !!!

RYD

[deserth3]

You mean you didn't get your Hummer with the FAX option installed????

Damn wish I could photo chop..

[ROADNOTCA]

Originally Posted by RubHer Yellow Ducky

Were they in India, the Phillipines, Guam, Pakistan, or G_D forbid france !!!

RYD

Or US prison inmates.