Amstar Products Update

[bjc]

I just ordered the rear axel skids from my dealer (Criswell) for $240. Let's ignore the fact that the price is a total rip-off for a second.

The amount of work it took to get the order placed is beyond belief. 5-6 calls between the parts department and different people at Amstar. This is after I gave them the part number posted earlier on this board! The parts guys were absolutely clueless.

Just out of curiosity, I asked have much they wanted for the install, and they said "well, we charge $200 for installing rocker panel protection, so probably in that neighborhood..."

[Ipedog]

As much as I'm sure that Amstar products are great they are insanely overpriced and their "dealer" network is half assed at best. Sell this stuff direct, at a fair price and I'll buy it. But it doesn't look like this is gonna happen, and that is just plain

[Hal]

Originally Posted by bjc

The amount of work it took to get the order placed is beyond belief. 5-6 calls between the parts department and different people at Amstar. This is after I gave them the part number posted earlier on this board! The parts guys were absolutely clueless.

Anyone who is the first to request this stuff is going to meet the same resistance. It was the same at my dealer. They will give in to you eventually and once the parts door is open I wouldn't expect future problems. Many of these same parts managers go burned with SMA products that were poor quality and then the company went out of business. The dealers will come around, I'm confident of that.

A glint of hope in the price discussion... the AMstar driveline protection is reported to be better and stronger than the GM stuff (which I already have) but priced the same (msrp $385), so maybe it's not all bad.