Rear Brake/Axle Groan...

[fourfourto]

I just got back from the dealer.They hooked up the ears had 2 mechanics out in it and said its definiatly comming from the brakes.Transfer case,axle ect not making noise.They said they cant do nothing they tryed calling hummer tech and couldnt get through.I said I will wait untill they do I have time....They got through to tech and they said they shouldnt have replaced pads at 12,000 miles and cant change pads now.


TAC found no updated parts available//case # 9256114// no repair to be performed at this time.
TAC stated//normal condition of vehicle braking system//metalic brake pads will cause condition.



Anyway the service rep said all he can do for me is to have a hummer rep meet me at the dealer and go from there.
The service manager said he will call me this afternoon to set a day and time.


This is starting to get me fustrated

[f5fstop]

Originally Posted by fourfourto

I just got back from the dealer.They hooked up the ears had 2 mechanics out in it and said its definiatly comming from the brakes.Transfer case,axle ect not making noise.They said they cant do nothing they tryed calling hummer tech and couldnt get through.I said I will wait untill they do I have time....They got through to tech and they said they shouldnt have replaced pads at 12,000 miles and cant change pads now.


TAC found no updated parts available//case # 9256114// no repair to be performed at this time.
TAC stated//normal condition of vehicle braking system//metalic brake pads will cause condition.



Anyway the service rep said all he can do for me is to have a hummer rep meet me at the dealer and go from there.
The service manager said he will call me this afternoon to set a day and time.


This is starting to get me fustrated

Different noise than I had, not sure what else to say; except call Hummer Assistance and open up a case.

[Hmmm2]

Originally Posted by fourfourto

Anyway the service rep said all he can do for me is to have a hummer rep meet me at the dealer and go from there.
The service manager said he will call me this afternoon to set a day and time.

This is starting to get me fustrated

Wellllll, this is what happened to me, fourfourto, beginning back last June. I eventually called GM Customer Service and got a case#, going to the 2nd level after the first gal tried all that she could. The gentleman I finally dealt with was fantastic .. a true asset to GM, in my opinion. Anyways, I never DID get to meet with the Hummer tech. Make sure you are there when he is!! I'm sure it will make a difference to get your opinion in on it. A Hummer tech/rep happened to be there on another case, so looked at mine, too. No one told me. My GM Cust. Srv guy told me what the Hummer rep reported .. basically the same as your report from the dealer today. He did, however, strongly encourage me to try another Hummer dealer, which was a real pain in the rear, for me. I did, however, and had great satisfaction until I began hearing it coming back somewhat over the last couple of weeks. PLEASE post what happens once the Hummer tech/rep talks to you and sees your H3! When I decide on when to take mine in, I'm going to have them use the Chassis Ears on the t/case and see what they say. Do you think you'll be seeing the rep next week? Good luck! Stay determined!

[fourfourto]

The service rep just called he couldnt get in touch with the hummer rep yet said he will call me on monday.
I will see what happens with the hummer rep before I call hummer assistance.
The service rep says maybe he will have some sugestions on what to do?.


F5 thanks for all the help it would have been easyer if my transfer case was bad,but its not likely unless they didnt check the noise properly,butI think they did?
Any info on brake troubles you come accross let me know.
Is there anything I could mention to hummer rep to get somewhere with this?

Hmmm3 did hummer assistance or rep tell you anything but try another dealer?.
My dealer will probobly do anything they have to if they get ok from hummer?

[f5fstop]

If it is really metallic brake noise, replace the pads with pure organic brake pads. They wear faster, but for rears that should not be a big factor.
But the strange thing is all of us have the factory rear brake pads, and only a few have this noise.

[fourfourto]

Originally Posted by f5fstop

If it is really metallic brake noise, replace the pads with pure organic brake pads. They wear faster, but for rears that should not be a big factor.
But the strange thing is all of us have the factory rear brake pads, and only a few have this noise.

There must me more to it then the pads.
I am determined to get this figured out even if I have to eventually take it apart myself.

[Hmmm2]

Originally Posted by fourfourto

Hmmm3 did hummer assistance or rep tell you anything but try another dealer?.
My dealer will probobly do anything they have to if they get ok from hummer?

I wrote a lonnnng post here and decided to delete and just answer your direct question without getting so wordy. Bottomline is that if the GM/Hummer tech rep reports that there isn't a problem, or, that it's normal for an H3, or has zero safety concerns .. Hummer Assistance can't do anything about it. Hummer Assistance said they have to go by what they are told about the vehicle by their field person since they are the field experts. I was really upset, especially since I had other issues with my H3 all along the way (cylinder head/valves, hood repaint, air intake box repaints, engine light, stabilitrak, etc., etc.) The dealer can't make the 'fix' if the field rep doesn't approve any fix. When I went to the other dealer, the made a fix and it had been gone for a couple of months. (The groan is coming back, especially when I have to brake suddenly. Mine used to sound as bad as yours (sorry!), but is now just building momentum again. ( )I'm going to let it build before I go back again. I may try the 3rd dealer next time.) let us know what happens with the field rep!

[lotus4s]

I"m going to have to quit reading these trouble threads as every time I do my truck develops the problem. Mine just started the "groan" this week at a little over 11K miles. Sounds just like 442's sound files.....

[fourfourto]

lotus4s sorry to hear you got the grown,maybe your dealer has a tech thats smart enough to figure it out.Do you know your build date ?.
Keep us updated.

[lotus4s]

Don't know the build date but I bought mine in late Feb 06.