Hummer Happening RIP OFF DAMAGE

[HummBebe]

Agreed, if it was a HUMMER Dealer HUMMER Happening, you most likely signed a damage waiver when you registered. Check into it.

Still a bummer tho.

[bjc]

It's funny this doesn't come up more often (maybe it does and people just don't write about it here). The Dealer sponsored Hummer Happenings I've attended have been chock full of what, in my mind, constitutes 'negligent' behavior including:

Terrible spotting / line recommendation
Advice as to the proper selection of 4-low / 4-Hi / Locker
Poor construction / maintenance of obstacles

I stay (far) away now, because you're right - they're more interested in just getting everybody through and keeping the line moving so that tempers don't start to flare. My advice to anyone new to the off road scene would be to go out with a small group where you've got at least one seasoned vet to show you the ropes and help you protect your truck. If you want to go to a Hummer Happening, get there early, eat the lunch, then leave before you end up with damage you didn't bargain for.

I would definitely write your dealer a complaint letter.

[MisterE]

Well, my dealer is saying that they didn't sponser this event but I did contact them and they were the ones that told me about the event and told me how to register... This is my first my Hummer I honestly didn't know the difference (as far as dealer sponsered vs non dealer sponsered) but they sure didn't say they were not sponsering it during our emails and they DID have a vehicle there.

My service guy who is cool said he would state the altenator was exposed to deep of water etc in court when I said I wanted to sue in Hummer Happening but what I am having trouble doing is A getting in touch with someone who will tell me 1. Who to locally to serve I did sign a waiver but where did it go? 2. While this wasn't dealer sponsered they obviously were not totally clueless they had to know these folks somehow who worked with them? so I can get in touch with someone to serve them?

Any ideas how to get this idea?

Sorry that I was quick to blame GM, but I was under the impression that these events were much more closely tied together with dealerships and such. However, when they said the GM Rep would denied the warranty claim based on all the information I provided I still beleive it is terrible PR on GM's part, make the customer happy work with the Dealer and Hummer Happening on fault behind the scenes.

I still LOVE my HUMMER think it is a GREAT vehicle I'm just saying I can do things that void the warranty all on my own with out waiting in a line of 50+ trucks! I went to this because EXPERTS were there to guide me along the way.

PS

I have been to the Sand Dunes many times and avoided the deep water all on my own

Sorry, I think my bitch fest is over..

[BlueHUMMERH2]

I have seen salesmen trash used Hummers at Happenings. Then everyone follows and does the same thing. Probably not good. I think bjc is very correct in his assesment. Spotting can be very bad, and damage is likely if you're not being sensible. There's a certain local dealer who I know says the H3 steps can stay on but not the H2 steps because the H3 chrome steps "don't hang lower than the frame". When I was there last, they had a "new" H3 in the showroom that had a bent tube step on it. I don't know if they just didn't see this or what. But whatever. I try to stay far, far away from the dealership.

[DRTYFN]

Originally Posted by MisterE

Well, my dealer is saying that they didn't sponser this event but I did contact them and they were the ones that told me about the event and told me how to register... This is my first my Hummer I honestly didn't know the difference (as far as dealer sponsered vs non dealer sponsered) but they sure didn't say they were not sponsering it during our emails and they DID have a vehicle there.

My service guy who is cool said he would state the altenator was exposed to deep of water etc in court when I said I wanted to sue in Hummer Happening but what I am having trouble doing is A getting in touch with someone who will tell me 1. Who to locally to serve I did sign a waiver but where did it go? 2. While this wasn't dealer sponsered they obviously were not totally clueless they had to know these folks somehow who worked with them? so I can get in touch with someone to serve them?

Any ideas how to get this idea?

Sorry that I was quick to blame GM, but I was under the impression that these events were much more closely tied together with dealerships and such. However, when they said the GM Rep would denied the warranty claim based on all the information I provided I still beleive it is terrible PR on GM's part, make the customer happy work with the Dealer and Hummer Happening on fault behind the scenes.

I still LOVE my HUMMER think it is a GREAT vehicle I'm just saying I can do things that void the warranty all on my own with out waiting in a line of 50+ trucks! I went to this because EXPERTS were there to guide me along the way.

PS

I have been to the Sand Dunes many times and avoided the deep water all on my own

Sorry, I think my bitch fest is over..

PM me the contact info for the dealer's service department. They need some talking to.

[MisterE]

Now would I be allowed back to the dealership after this "Talking to" or not??

[HUMMJAY]

Originally Posted by MisterE

Now would I be allowed back to the dealership after this "Talking to" or not??

I dont know what dealer you are going to E, but I have to imagine that they are as frustrated with this situation as you are. the dealers didnt pick out the venue nor did they staff it, they are however stuck with trying to resolve it with out the co-opreation from the people who mandated they do it and the people who ran it.

[HUMMJAY]

Originally Posted by MisterE

Hey HUMMJAY,

I believe my dealer is going to bat for me. BUT at this point I am still out the $$ for an altenator and I just discovered that my drivers side inner wheelwell also has about a 6" inch crack running horizontal along with it (second time this has happend to my vehicle at a Hummer Happening).

I understand the position of the dealership BUT I had many emails with the dealership asking about when they were going to hold another Hummer Happening as I had fun at the last one (which my sales person was at and they were more involved in) and the person I communicated with NEVER EXPRESSED this one would be any different. So I do give them some fault for giving me the impression this one would be like the last event, do I totally fault them, no, nor do I give them the majority of the blame. But I do find it a bit disappointing that the dealership gave me the impression they were involved but passes the buck to GM for not doing it under warranty (but I agree with GM as it exceeded depth of water). Hummer Happening admits no fault because they contracted to GMR works but I paid my $$ to Hummer Happening, everything was advertised as Hummer Happening and the Dealerships were not totally distancing themselves from Hummer Happening regardless HOW much they were involved. Yes I know in this economy no one has unlimited money but this isn't a 500 part there is mark up! Someone should step up to the plate, fix the vehicles and put it to rest before word of mouth makes this worse.

As i said befor $500 is a rip for an alt. job, they are sertanly taking you for a ride there ($100 part 2 hrs labor @ $75 per = $250,, if they wanted to be nice about it ) as for the person you emailed I will bet they had never ben to this place befor nor could they forsee how it would be run.GM will not sponsor dealer run events so dealers dont do them. the event team hired by Rworks ( a company called O'Brians ) did a very poor job of running venue, they had no clue how to run an event of that size, or how to navigate the terrain.