Hummer Happening RIP OFF DAMAGE

[HUMMJAY]

Originally Posted by MisterE

Hey HUMMJAY,

I believe my dealer is going to bat for me. BUT at this point I am still out the $$ for an altenator and I just discovered that my drivers side inner wheelwell also has about a 6" inch crack running horizontal along with it (second time this has happend to my vehicle at a Hummer Happening).

I understand the position of the dealership BUT I had many emails with the dealership asking about when they were going to hold another Hummer Happening as I had fun at the last one (which my sales person was at and they were more involved in) and the person I communicated with NEVER EXPRESSED this one would be any different. So I do give them some fault for giving me the impression this one would be like the last event, do I totally fault them, no, nor do I give them the majority of the blame. But I do find it a bit disappointing that the dealership gave me the impression they were involved but passes the buck to GM for not doing it under warranty (but I agree with GM as it exceeded depth of water). Hummer Happening admits no fault because they contracted to GMR works but I paid my $$ to Hummer Happening, everything was advertised as Hummer Happening and the Dealerships were not totally distancing themselves from Hummer Happening regardless HOW much they were involved. Yes I know in this economy no one has unlimited money but this isn't a 500 part there is mark up! Someone should step up to the plate, fix the vehicles and put it to rest before word of mouth makes this worse.

As i said befor $500 is a rip for an alt. job, they are sertanly taking you for a ride there ($100 part 2 hrs labor @ $75 per = $250,, if they wanted to be nice about it ) as for the person you emailed I will bet they had never ben to this place befor nor could they forsee how it would be run.GM will not sponsor dealer run events so dealers dont do them. the event team hired by Rworks ( a company called O'Brians ) did a very poor job of running venue, they had no clue how to run an event of that size, or how to navigate the terrain.

[MisterE]

Originally Posted by HUMMJAY

As i said befor $500 is a rip for an alt. job, they are sertanly taking you for a ride there ($100 part 2 hrs labor @ $75 per = $250,, if they wanted to be nice about it ) as for the person you emailed I will bet they had never ben to this place befor nor could they forsee how it would be run.GM will not sponsor dealer run events so dealers dont do them. the event team hired by Rworks ( a company called O'Brians ) did a very poor job of running venue, they had no clue how to run an event of that size, or how to navigate the terrain.

HUMMJAY is your rig silver with a silver with a shovel in the roof basket? If so that thing rocks!! We were admiring it at lunch!

As an employee of participating dealer (who I understand was just an attendee) that does have a lot of time \ training in off road driving I appreciate your insight.

I really do not want to bad mouth my dealership as they have been fair to me in the past. My point was just that between three big companies (being that my dealership owns more than just this particular lot and brand) they wouldn't worry about warranty claims and people like me considering sueing, complaining to other 4 Wheelers and friends and in venues such as this. The would want this "This Hummer Happening wasn't good, my vehicle was damaged, the dealer took care of it no questions and said someone's head would roll for such bad scouting". Then let them duke it out behind the scenes without unhappy customers. Then I would know this wouldn't fly for just any old damage out on the trail but because it was several complaints for a single event kinda deal their covered from blanket I scratched my door fix it because you did it last time and people are happy. I realize as an outsider is easier said than done, but I just wanted the effected dealerships to

You just don't think $500 (ballpark and again retail) would be worth it to these companies for the headache of someone like me who will call or email until I get the name of someone from Obriens because that is who my money was paid to and I will file in small claims court if this isn't settled. (Which I am hoping it will be). Heck 4 companies Dealer, GM (even though they are not involved other than being a manufacturer), Hummer Happening a.k.a Obriens, and GMR Works...125 each (retail) per truck done Give me phone numbers I call each one myself and start working on an agreement for all effected trucks