Hummer Happening RIP OFF DAMAGE

[HUMMJAY]

Originally Posted by Cris Burkhalter

You did right, MrE...they shouldn't have sent you in until the right route was clear, the best choice was to bury it rather than put it up the stuck one's @ss. Nonetheless, I love that shot of your nose 4 ft in the air!

You had a cracked wheelwell before? Did they cover under warranty? I'm being told mine most likely won't be covered...I must have "abused" it.

OMG! that was your truck Mr.E I've got foto's of that from bolth sides everybody loves'em
cris is right that was a prime example of the event team not knowing what the,,, they were doing

[Big Z]

OK!...Three pages and NO PIC'S! ....Make something Happen Here!!

[HUMMJAY]

Originally Posted by Big Z

OK!...Three pages and NO PIC'S! ....Make something Happen Here!!

all right I guess you've ben good heres your snak

[HummerNewbie]

My dealership runs their events and does a great job at it.

[usetosellhummer]

I hosted 3 of my own events, no damage and the tweaks caused by some of our obsticals we fixed under warrenty for our customers. Sounds like a complete lack of prep on the dealer part.
1. contact the dealer owner or GM and explain.
2. Don't treaten law suit, when you say that we stop everything and say later..
3. Contact Hummer customer service and start a case number.

[MisterE]

Originally Posted by usetosellhummer

I hosted 3 of my own events, no damage and the tweaks caused by some of our obsticals we fixed under warrenty for our customers. Sounds like a complete lack of prep on the dealer part.
1. contact the dealer owner or GM and explain.
2. Don't treaten law suit, when you say that we stop everything and say later..
3. Contact Hummer customer service and start a case number.

I have not tried calling Hummer Directly other than road side assistance, will try that route. But Hummer Happening # would not give me any information for contact said I had to wait for a phone call from GMR Works , dealer said that they would pass along my information to GM would not give me a contact of anyone to call there, and all I didn't threaten a lawsuit as in "I'm going to sue the lot of you". I simply stated that the situation was not acceptable, I understood GM position, the dealerships position and AGAIN I am not tlking of sueing my dealership I am talking about sueing Hummer Happening (a.k.a. Obriens) as that is who I paid to attend the event and who hosted it, regardless how the outsourced the work. I did tell my dealer that if this wasn't resolved behind the scenes I would pursue it. This was a "heads up" so if they heard about it I didn't want them to think I was "comming after them next, or trying to for a major windfall or something of that nature.

I can see what your saying, but why you would stop in your tracks knowing that a customer is upset enough to pursue in small claims court seams odd, especially when he isn't even taking you to court. I would think if anything when you talk to your GM rep on his behalf, since I do not have access to this individual it would be useful information to indicate that the situation will not be going away.

I guess in short, and I don't want this to come off wrong in an email, I think there is a big difference between explaining that you will be sueing to recoup expenses and threatening a lawsuit. I am just trying to be rational and lay my cards on the table so to speak so that the dealership understands fully how I plan to proceed.

[MisterE]

BTW

Please see the above photos that I attmepted to hang my vehicle up to dry during the event to allow all componets to dry

[HummerNewbie]

Originally Posted by MisterE

...Hummer Happening (a.k.a. Obriens) as that is who I paid to attend the event...

Off topic and just curious here, how many have had to pay to go to an HH? My dealer does not charge the customers, provides meals as well as a gift bag with about $80 worth of goodies. Then I hear of dealers charging customers $100 to attend, don't provide food and there is no swag. What is up with that?

[KenP]

Originally Posted by HummerNewbie

My dealership runs their events and does a great job at it.

X2 So does ours! But thankfully arv8r doesn't cook the food.

Some of the courses they've used they actually built from scratch for us.

[KenP]

Mister E, that's great news. Glad they worked it out.

[DennisAJC]

Originally Posted by KenP

Mister E, that's great news. Glad they worked it out.

Sometimes whining works.

That's good news Mister E.