Remote Starter / Alarm systems.

[H3.007]

Regarding the warranty, read the product manual.

Thanks for the numbers - you were of assistance before. I was referring to other postings. If a dealer states they are certified by DEI, then the job should be done right regardless of the installer.

Thus DEI should have some clout on this issue.

And I wasn't going to another garage to have junk installed, simply to have it done sooner.

[MountainBlue]

You need to talk with the general manager of the C.C. you had the unit installed at. They need to fix it or take it out and refund your money, simple as that. It sounds like an install problem, not the alarm, and that has to taken care of by C.C. DEI will not be responsible for an improper install. I always take my complaints to the manager out in the store, very loudly, that seems to get them to take care of most problems.

[H3.007]

Thanks Blue - that's my preference in doing business

I need DEI's feedback on the situation as C.C. is telling me it is an incompatability issue.

I don't believe them...

[marin8703]

Originally Posted by H3.007

Thanks Blue - that's my preference in doing business

I need DEI's feedback on the situation as C.C. is telling me it is an incompatability issue.

I don't believe them...

and you shouldnt beleive them.

Ask them to show you a comptibity list (the reason is, if a product has compatibility issues the company is required to post a compatibility list). Also ask them if they purposly sold and installed an incompatible alarm on your vehicle without informing you and having your written consent! Put some pressure on em, show them your no pus**! you know what you paid for, now demand it!

[H3.007]

Hi Marin,

Yeah, they did show me blank spots on the computer screen regarding the alarm bypass, but only after the fact as technically, the alarm still works.

I'll post the results of my inquest when I get them

[kodiakz]

As I have posted several times, the H3 is NOT an easy vehicle to do security/remote start on. It requires a combination of a bypass/integration module and wiring to bypass the passlock system. It can and should work correctly. If your installer can't get the assistance required from DEI, have them call Code alarm tech as they often help us when DEI cannot.

[H3.007]

Thanks Kodiakz - will do!