bad dealers

[marin8703]

Woodfield Hummer in Schaumburg, IL: pretty satisfied with the sales services. The salesman was pretty cool and nagotiated.
I also had a problem about 15 min away from dealer (abs ecoder motor or something like that) they fixed it the next day, so no problem that time.

I would NOT recomend their service department, very bad at diagnosing problems and bad at fixing them. If no code set in teh computer they cant fix it. Such as sunroof problem, and rattling problem and some other stuff. It seems that their favorite phrase is "could not duplicate the problem". They also suck sith transportation. Since im 18 they wont (cant) give me a rental, but they also refuse to drive me home which sucks. They shuttle only 10 miles away, i live 40 miles away, so i wither stay there all day or take the metra home. kinda sucks!

[Khoolhandz]

DUECK GM ON MARINE DRIVE, VANCOUVER <---------------BAD DEALER!!

They act like bullies because they know they are the only Hummer dealership here in B.C.

If I had a choice (or if I didn't badly want an H3), I would have gone somewhere else.

P.S. My salesman was a great guy though, I wish he'd move on to another dealership.

[H2Finally]

A note on Cerritos Hummer Service Dpt -- the head guy there, Mike Sabarese is outstanding -- just about the most informed Hummer mechanic on the planet.

HOWEVER, recently they've had MAJOR staffing issues, and Mike was swamped with troubleshooting and in many cases, hands-on repair. One person can only do so much.

I was informed by someone close to that operation, that major effort is being done to correct this issue. But my .02 is unless your problem's urgent, wait a bit and give them time to tidy up the house.

Personally, I'm not willing to risk worse nightmare from the many other (famously incompetent) SoCal dealers. As long as Mike continued to be the service boss at Cerritos, I'll continue to service my rig there.

Just not right now..