Rear Brake/Axle Groan...

[HummBebe]

f5

In this post you said the tech said it was coming from the brakes. They obviously have no idea. But it is their job to figure it out.

http://www.elcovaforums.com/forums/s...8&postcount=49

The Field Rep is avoiding you. Plain and simple. Or, someone has not been honest with you and actually contacted him.

Just tell them you want it fixed, now, please.

That's why an attorney would help. They know the laws and can blither blather the demand for satifaction or else. Because they identified it as the brakes, you could be in a potentially dangerous situation blah blah blah.

Squeaky wheel get the grease. Get assertive. I would never wait more than 24 hours for a call back.

I make my priority list the Harvard way every day. So do they. If you are not getting a call back, you are not making the list. If you are not making the list, they don't even know you exist.

[fourfourto]

I beleve F5 problem was not the same. UU

It has to be the brakes they replaced the pads and cut rotors at 12,000 miles noise came back 6,000 miles later.I now have 22,000 on it.

Im trying for new rotors/pads but they wont authorize it without the field rep.
I dont know what the f*cks going on

I got to see what the serv manager says tommorow.

[HummBebe]

Tell him the Queen of the 3bies said to QUIT FAWKING OFF

[f5fstop]

Originally Posted by fourfourto

I beleve F5 problem was not the same. UU

It has to be the brakes they replaced the pads and cut rotors at 12,000 miles noise came back 6,000 miles later.I now have 22,000 on it.

Im trying for new rotors/pads but they wont authorize it without the field rep.
I dont know what the f*cks going on

I got to see what the serv manager says tommorow.

My biggest problem with this entire scenario (other than GM not getting the field rep out) is that there is no problem with the rear brakes that appears anywhere on warranty reports. These are not new style brakes, they have been around for many years. Rear pads, even on a large H3, should last for many moons (at least 50K). Rear brakes only do about 20% of the work when braking and going forward, unless a person does nothing but panic stops.

My noise at first was diagnosed as rear brakes. They raised the vehicle and disassembled the brakes and found no relation to the noise. They then went after the drivetrain, discovered the noise in the t/case, replaced it, and no more noise.

I can't sit here in my recliner and say it is definitely the brakes, or the t/case. I just know my sounds were similar to your sounds.

On the other hand, I still agree with Bebe. It has gone on too long now, and someone has to step forward and discover exactly what the problem is and fix it. If that takes an attorney to write a letter, or an appointment with an arbitrator, go for it. It appears, even on this site, there are only a few with this problem.

[fourfourto]

I finally get a call on tuesday from the CS manager from Gm,she took over the file and said she was sorry for any delays reaching the field rep (since 10/22/06)She said I will get something done by the end of the week.
Today I get a call from the dealer sevice manager saying I have a appointment with the field rep on 01/05/07 at 10:30 Am.

Hopefully he finds the problem and authorizes a fix.

[RubHer Yellow Ducky]

Originally Posted by fourfourto

I finally get a call on tuesday from the CS manager from Gm,she took over the file and said she was sorry for any delays reaching the field rep (since 10/22/06)She said I will get something done by the end of the week.
Today I get a call from the dealer sevice manager saying I have a appointment with the field rep on 01/05/07 at 10:30 Am.

Hopefully he finds the problem and authorizes a fix.

Please keep us informed. I'm getting close to 12000 miles and the BRAKE GROAN is still in my YELLOW H-3 but not the GRAY H-3.

RYD

[fourfourto]

Mine originaly started around 12,000 miles.
YRD Did your dealer look at it yet?
New brakes and cutting rotors is only temporary fix.
Im hoping they will replace the rotors and brakes or whatever has to be done to fix it properly.

[Hmmm2]

fourfourto, you're not going to believe this, but my grinding/groan sound has gone away. I have made a couple of hard, fast stops recently going downhill as someone tried to cut me off .. and noooooo groan. In my own mind, it's almost like the pads 'reset' themselves. Remember .. the last dealer told me they cut the pads in a diamond shape?? I keep thinking it's going to come back. Can't wait to hear what you find out about your on Jan. 5th! Don't forget to post whatever you find out.