Hummer Service Experience

[kma]

Thats pretty odd. A guy with an H1 says that Cerritos is the only dealership he will take his H1 to and that they have a very good rep.

I just got mine back from Sherman Oaks Hummer in the Valley and they took car of me well. Fully loaded H3 while mine was in the shop. Nice people. The only thing is I may have to go back to get something minor reworked.

[stagger_lee]

Originally Posted by kma

Thats pretty odd. A guy with an H1 says that Cerritos is the only dealership he will take his H1 to and that they have a very good rep.

I just got mine back from Sherman Oaks Hummer in the Valley and they took car of me well. Fully loaded H3 while mine was in the shop. Nice people. The only thing is I may have to go back to get something minor reworked.

Well maybe they were having a bad week, or maybe they treat H1 owners with more respect because it obviously top of the line. Regardless I would expect that not to be the case. I guess I can deal with the valve stem issue, wrong tire, overlooked maybe, whatever. But I would think that if an owner of a vehicle says there is a leaky valve stem you would check them all. How long would that take, honestly? But the fact that he said we just have to deal with the TPM sensor, makes no sense, and theres no excuse. So we have the cheapest of all models, but its still a Hummer, and the are representing the manufacturer. Dont get me wrong, I love my H3, but just a bit frustrated right now. Maybe it will just be a matter of going there all the time and getting to them, at the same time I dont want to be the picky complaining owner either. Thanks for the input guys.

Bebes - Im in Cali, but southern Cali. Thanks though.

[HummBebe]

I know the difference cutie pie.....I was refering to aetherH3

[graydog]

Originally Posted by stagger_lee

Well maybe they were having a bad week, or maybe they treat H1 owners with more respect because it obviously top of the line. Regardless I would expect that not to be the case. I guess I can deal with the valve stem issue, wrong tire, overlooked maybe, whatever. But I would think that if an owner of a vehicle says there is a leaky valve stem you would check them all. How long would that take, honestly? But the fact that he said we just have to deal with the TPM sensor, makes no sense, and theres no excuse. So we have the cheapest of all models, but its still a Hummer, and the are representing the manufacturer. Dont get me wrong, I love my H3, but just a bit frustrated right now. Maybe it will just be a matter of going there all the time and getting to them, at the same time I dont want to be the picky complaining owner either. Thanks for the input guys.

Bebes - Im in Cali, but southern Cali. Thanks though.

[MountainBlue]

At least you have a bunch of dealerships to take it too. I have one within 400 miles of me and they suck ass. And I have to take it to them because not one other GM dealership will even look at it. 110 mile round trip. Thanks f-ing GM. welcome to the **** service expereince group. We have a lot of members here.

[stagger_lee]

Yeah well Im giving them another chance to redeem themselves next week. Just seemed like to head guy there was too cool, stoned and lazy to give a straight answer but who knows maybe he had a rough week.

[MountainBlue]

Originally Posted by stagger_lee

Yeah well Im giving them another chance to redeem themselves next week. Just seemed like to head guy there was too cool, stoned and lazy to give a straight answer but who knows maybe he had a rough week.

You're gonna get burned. Just find another dealer.

[stagger_lee]

Its weird because a cople people on here said that Cerritos was one of the best best. They were H2 owners though, so maybe its a prejudice thing. We'll see. I'll keep you all posted.

[graydog]

Originally Posted by fagger_lee

Well maybe they were having a bad week, or maybe they treat H1 owners with more respect because it obviously top of the line. Regardless I would expect that not to be the case. I guess I can deal with the valve stem issue, wrong tire, overlooked maybe, whatever. But I would think that if an owner of a vehicle says there is a leaky valve stem you would check them all. How long would that take, honestly? But the fact that he said we just have to deal with the TPM sensor, makes no sense, and theres no excuse. So we have the cheapest of all models, but its still a Hummer, and the are representing the manufacturer. Dont get me wrong, I love my H3, but just a bit frustrated right now. Maybe it will just be a matter of going there all the time and getting to them, at the same time I dont want to be the picky complaining owner either. Thanks for the input guys.

Bebes - Im in Cali, but southern Cali. Thanks though.

Demand mydol and diapers that should make you happy

[stagger_lee]

Originally Posted by graydog

Demand mydol and diapers that should make you happy

You must have a vagina because I have never seen or met a man so needy for starting drama. Go back to myspace girly man.

[HummBebe]

Originally Posted by stagger_lee

You must have a vagina because I have never seen or met a man so needy for starting drama. Go back to myspace girly man.

HEY!!!!!!

[stagger_lee]

Originally Posted by HummBebe

HEY!!!!!!

Generally speaking Bebes. You know you are exempt. This dudes a frickin woman!

[Hmmm2]

Originally Posted by kma

Thats pretty odd. A guy with an H1 says that Cerritos is the only dealership he will take his H1 to and that they have a very good rep.

I just got mine back from Sherman Oaks Hummer in the Valley and they took car of me well. Fully loaded H3 while mine was in the shop. Nice people. The only thing is I may have to go back to get something minor reworked.

H2Finally (H2 owner) swears by Cerritos Hummer. He posted once that they were going through a reorganization about 2-3 months ago, but that the Service Manager was great. I haven't tried them yet. I bought mine from Casa Hummer in Sherman Oaks. I had a major problem that my local Hummer dealer (Penske) couldn't fix, but Casa took care of it (Tim = Service Manager). I live too far from them to use their service area unfortunately. They give H3's as loaners. I have been going to Penske for any new issues lately and they have been good. (Penske gives Cadillac loaners for warranty work). Good luck!