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Re: Service department needs people skills!!!
I'm shocked that I haven't heard back from Rizza today. It's nearing the end of the work day and I haven't even so much as gotten a phone call from them. Of course, what do I care - I'm driving a rental on their dime.
Re: Service department needs people skills!!!
It got to be after 4 o'clock and I still hadn't heard back from the dealership, so I called them. Again - poor customer service!
Anyway, the service guy tells me he had to order parts, so the car won't be ready till some time tomorrow. They did, however, supposedly fix the headliner issue. He says the noise was some how connected to the seat belt retractor. ??? Ummmmmm, I'm no expert - but I don't think the seat belts retract into the roof of the car, do they??
Sounds like I'm either going to have to take it to another dealership or live with the cracking noise.
Re: Service department needs people skills!!!
Haven't had to deal with either yet for service but only time will tell.
Re: Service department needs people skills!!!
____________________________
2008 Hummer H3 Alpha Adventure. Graphite Gray Metallic.
Re: Service department needs people skills!!!
I may take you up on that in the near future. also i've been thinking about joining your club, but dont have the time now, so im hoping in the summer or fall. How many offroad trips do you guys do per year? thanks!
Re: Service department needs people skills!!!
I will definitely take you up on that if it's not fixed this time!
Thanks!!
Re: Service department needs people skills!!!
The only Hummer dealership in KC sucks!
Bill
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