Dealer Takes my Alpha for a Joy Ride

[Russell-h3-alpha]

my god! I would be so mad right now! We had several mechanical problems with our h1 when we had it, we raised hell and a service tech had to travel to FL from AM general and work on the truck. I just cant imagine them putting 65 miles on your truck what b.s. Im not exactly sure what Id want if I were in your shoes, Id deffinatly want something in exchange for the horrible service you recieved. Our h1 ended up getting leather seats. hahaha I suppose it was a fair trade off for all the mechanical problems we had, those seats were much more comfy. By the way Is your Alpha the hard or soft top, either way beautiful truck.

[HUMTECH]

I roadtest every truck I work on unless it is just an oil change, mostly to identify any other problems with the truck that the customer may not be aware of. However my roadtest consists of no more than 3-5 miles, 65 is to say the least A little excessive. If it needed to "dry out" park it in the lot overnight and drive it the next day to verify problems are corrected.

[timgco]

I just saw this thread! What dealer? I would come unglued on those fawkers. 65 miles?

[DRTYFN]

Originally Posted by timgco

I just saw this thread! What dealer? I would come unglued on those fawkers. 65 miles?

X2
I would go Beirut on the service manager.

ATSI, you should have tried to track it down your rig and catch the guy cruising it.

[usetosellhummer]

AG General will fly techs in on tough service issuses and are tottally commited to customer service.