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Go Back   Hummer Forums by Elcova > Hummer H3 Discussion Forums > General H3 Discussion

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  #1  
Old 05-02-2007, 02:38 PM
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Default Re: Dealer scratched up my wheel!!!!!!

Good luck lex.
lex are you a state trooper ?
My neighbor is one ,I beleve he works out east. Chris B is nice guy in his 30,s drives a undercover WRX he is a investigator,hes been on the job about 10 years.

Lex you ever get out to smiths point beach ?,Its only open at the inlet for fishing now the ocean side should be open soon.
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  #2  
Old 05-02-2007, 03:05 PM
Steve - SanJose
 
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Default Re: Dealer scratched up my wheel!!!!!!

Not seeing that kind of sloppy service here from my dealer.
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  #3  
Old 05-02-2007, 04:05 PM
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Default Re: Dealer scratched up my wheel!!!!!!

you have a right to expect your vehicle returned in better condition than when you brought it in, it is in HUMMER's mission statement...
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  #4  
Old 05-02-2007, 04:23 PM
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Default Re: Dealer scratched up my wheel!!!!!!

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  #5  
Old 05-02-2007, 05:24 PM
Lex_Ordo
 
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Default Re: Dealer scratched up my wheel!!!!!!

Bad news.

I looked at an early '06 H3 which I think just came off lease. Maybe it was owned and sold back for a new car?
Interesting to see the interior of this truck. It has a completely different Headliner material than any of the other H3's I've seen. Must have been one of the very first ones off the line.
Whatever it's circumstance, the wheels all looked bad. The Spare had some scratches on the surface and the four road wheels looked like they had been rubbing the curbs on parking. Not to mention the build up of brake dust that would be no easy task to remove.

I told the dealer that my 1 year old wheels even with the scratch that the dealer service put on it looked better.
Well, I have to wait until Monday now to talk with the president of the dealership. After this, it goes to GM, and Hummer directly. I should be covered Bumbper to bumper still, and let GM charge back the Dealership.

All this for a Wheel!

Last edited by Lex_Ordo : 05-02-2007 at 05:28 PM.
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  #6  
Old 05-02-2007, 05:31 PM
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Default Re: Dealer scratched up my wheel!!!!!!

wow that must be one hell of a scratch? you must never wheel off-road cuz that would be the least of your worries.
scratches, pits, paint
it's all been hit.
good luck man!
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  #7  
Old 05-02-2007, 06:07 PM
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Default Re: Dealer scratched up my wheel!!!!!!

Damn dealers! I've had to call Hummer directly to resolve issues (missing skid plate and damaged condenser on the h3) at the only 2 dealerships within a reasonable distance of me. Now, I have to go back to get the 2 serviced. Hopefully they aren't dicks about it, cause I have to do it and if they are it will just be a wasted trip.

As for the techs... I always watch them while having service done. They dropped all 4 of my freshly powder coated h3 rims from 5 feet, let them bounce and just nearly saved them from falling over. Another time a tech took the secretary girl for a ride in my h3!! I had to go find them in the rear lot and get my truck back. It's almost like they don't care if they are employed or not.
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  #8  
Old 05-03-2007, 12:18 AM
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Default Re: Dealer scratched up my wheel!!!!!!

Quote:
Originally Posted by Lex_Ordo
Bad news.

I looked at an early '06 H3 which I think just came off lease. Maybe it was owned and sold back for a new car?
Interesting to see the interior of this truck. It has a completely different Headliner material than any of the other H3's I've seen. Must have been one of the very first ones off the line.
Whatever it's circumstance, the wheels all looked bad. The Spare had some scratches on the surface and the four road wheels looked like they had been rubbing the curbs on parking. Not to mention the build up of brake dust that would be no easy task to remove.

I told the dealer that my 1 year old wheels even with the scratch that the dealer service put on it looked better.
Well, I have to wait until Monday now to talk with the president of the dealership. After this, it goes to GM, and Hummer directly. I should be covered Bumbper to bumper still, and let GM charge back the Dealership.

All this for a Wheel!

Feel for you, dealer should be made to replace the wheel; however, what part of warranty is a wheel scratched by a sloppy tech? Hummer might jump in and call the dealer, even though they have no real say since the dealer is an independent business person.
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