Dealer Takes my Alpha for a Joy Ride

[Arizona Hummerboy]

Originally Posted by ATSI

So I take my hummer into a hummer dealer for service on Friday for a small leak where water is coming into the passenger compartment when raining. I get a notification on my gps tracking system friday night that the vehicle is out of its normal boundaries where I drive. I login into the tracking system and my hummer is on the other side of town cruising what appears to be strip mall parking lots. I immediately called the dealership (around 7:30PM) to see if someone stole it from the dealer, they checked and said a tech "Checked it out", unknown why. Not real happy, will pay a visit to the dealer today. Wonder how often this happens.

Jeff
06 H1 Alpha

What Dealership did you go to????

[Russell-h3-alpha]

so man its been a while since you posted this, what happened? I hope everything has been fixed for you. Keep us updated man!

[ATSI]

I had a sit down meeting with the service manager, service advisor, & H1 tech who worked on the H1. The only person not there was the Tech Assistant who actually took it for the ride. The H1 tech said he had to spray so much water into the engine area to locate the leak in the firewall that the water got into some wiring and he was getting a check engine light and some strange speedometer readings. He said it was his decision to have his assistant drive test it to warm up the engine and try to dry out the wiring. I told him the last thing you do when wires are wet is to apply current and explained that he should have just let it sit overnight to dry out. He would not budge from his position and said it was his desicison to let the asst. tech drive it to dry out the wiring. It was 7:30PM on a friday night when the H1 was driven off the lot, he claimed they were working late. They had no explanation why the assistant tech was driving it around parking lots at some strip mall areas.

They ended up filling up the main tank with gas and saying they would speak to the assistant tech, the dealership has called me twice since the incident, I think trying to feel me out for how I am going to respond to the survey.

Jeff
H1 Alpha