Has anyone else had to have the entire head replaced? I smell recall.

[ChevyHighPerformance]

Originally Posted by Dani

Just another update-
just got off the phone with GM's re-purchase department. Seems I'm not going to be buying a new H3 afterall. I was told that GM had agreed to re-purhase my piece of **** as a straight buy back and GM says that they said that they told the dealership it would be a TRADE re-purchase. Now- I wouldn't have a problem with this as I've already picked out the new H3 that I wanted from the dealer. However I'm being told by the repurchase dept. that I only will receive in credit the amount that I still currently owe on my current H3. IE: If I owe $20k then I only get $20k towards a new H3. Bull**** if you ask me. I paid over $37k for my 3 and am getting no where remotely close to that figure. PLUS they expect me to pay them 10 cents per mile for 18k miles. My 3 currently has 32k miles on it. GM figures that it ran good for 18k miles so that's the mileage they're using to figure out how much I should pay them for "using" the vehicle.

How is this even considered fair? I've barely had the damn thing for a year. I expressed my concerns to GM and they said that if I want a straight re-purchase- they're gonna charge me 30 cents per mile for the full 32k miles that's on the vehicle. This is bull****

Usually it is just a repurchase not provide you with a new vehicle. I thought the refund should be your purchase price minus $0.1 per mile until your first service visit (not sure if the service visit was for the main problem of just the first problem). You should also be paid for any non-reversible modification that you have receipts for. Also, any damage to the vehicle will come out of the refund.

There are lawyers that specialize in this and don't charge you (they charge the auto manufacturer). Maybe consult with one of the lawyers. Refunding just what you owe is wrong.

[Dani]

The thing of it is- I don't want a refund. I just want a vehicle that's exactly like what I'm getting rid of. So to me- there shouldn't have to be any money changing hands. I also don't think it's fair that I should have to pay sales tax again. It's not my fault that GM can't seem to manufacturer a functional vehicle. Hell- if I didn't have so many problems with my H3 I wouldn't be in this situation. So for me to pay sales tax yet again is just bull****. According to the BBB site- GM is supposed to pay me the original purchase price, any finance charges/sales tax/modifications that I paid for to the vehicle, etc... GM says that's not the case. I think I should take them to court. At this point I don't care what the outcome is. I'd do it just to be a B$tch.

Sucks for GM though. My parents, my younger sister and my neighbor down the street were all going to purchase H3's within the next month. Now not a single one of them wants one because of the sh$t I've had to deal with. 2 out of the 3 have decided to go with foreign manufacturers and the 3rd has decided to take a Jeep instead. I'll also tell anyone who asks me about the H3 just what a pice of sh$t my H3 has been- and what a horrible company GM is. I swear they don't know the first thing about customer service.
I can't wait till I see my father in law. He was always giving me a hard time because all I've ever purchased has been foreign vehicles. My FIL has worked for GM for over 30 yrs and practically begged me to buy a GM. This is the last American made vehicle I will ever purchase.

I'll probably end up taking GM's trade re-purchase deal and immediately getting rid of it.

H3 has attracted a lot of buyers that previously owned non-GM foreign and domestic brands, and that's a good thing. But loyalty to GM from this type of buyer is not guaranteed. And horror stories like this one don't help.

[H3.007]

So what is the story on the extended warranty? Engine only or is it for everything? Just curious as I think I might be seeing early signs of the head problem. I bought mine at Wright's in Wexford, PA. Anyone else dealt with them for this issue? Did you get the warranty? How long did the repair take? And what did they provide for a loaner?

Does anyone know if I can have it towed to the dealership that I purchased it at even though there is another dealership slightly closer?

Also, what is the quickest way to obtain the extended warranty - direct call to GM?

[2xtreme]

I had a problem with burning excessive oil over 2qts low in 1500mi. They started with changing the head as it was an early production model, to the newer redesigned head. That didn't fix the problem, they did about 4 more things to try and correct the problem and none of them worked finaly they gave me a new engine. Problem solved I have almost 21,000 mi on it.

[H3.007]

So what is different about the replacement head or defective about the old one? I am not sure I have ever seen anyone discuss one or the other....

BTW - Diagnostics start Wednesday on mine but they are pretty sure it is the head problem.

[H3.007]

Phew - ducked the head issue bullet. Turned out to be the number 5 ignition coil had gone bad. I was able to have a local GM dealer take care of the problem as well. They were pretty sure the head problem would have thrown an indiator light or an LCD code. No long drive to the dealer! Woohoo!