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10-06-2007, 02:36 AM
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Hummer Messiah
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Join Date: Jan 2003
Location: ENRAGEMENT FOR HIRE
Posts: 31,286
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Re: Brand new with a dented roof
Pics or ban.
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My advice to you is get married: if you find a good wife you'll be happy; if not, you'll become a philosopher.
My Video Collectionez
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10-06-2007, 02:57 AM
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Hummer Veteran
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Join Date: Nov 2006
Location: North Central Texas
Posts: 157
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Re: Brand new with a dented roof
I've tried that before with limited success.....
Cheap camera + black truck = sucky pics
That's why I was glad the guys at the dealership saw it.
They were the first one's to call bull**** on me...right Hummer Guy?
Maybe I can lay a straight edge across it and shoot the gap.
We?ll see what comes out.
As for the ban threat.....
Cool, that would give me something new to put in my tag line.
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"The indiscriminate use of vulgar language is the linguistic crutch of the inarticulate m*therf*cker."
-Author Unknown
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10-08-2007, 05:47 AM
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Hummer Authority
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Join Date: May 2005
Location: Texas
Posts: 1,304
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Re: Brand new with a dented roof
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Originally Posted by Gunner_45
That's why I was glad the guys at the dealership saw it.
They were the first one's to call bull**** on me...right Hummer Guy?
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We're just so used to it w/ you...  
I've seen the weird issue on the roof before, and it's relatively minor - most complaints actually come from the 'factory dented doors' (just do a search)...
The dent Gunner is talking about is hard to see even if you're looking for it, but in certain light and w/ certain colors is more obvious.
Those pics look BAD though - I'm not sure how a dealer could say that 95% of vehicles come like that - is there another dealer in your area? Although, the other dealer will say it's just damage, not from the factory, and not under warranty. How long did you have it before you noticed? |
10-08-2007, 08:06 AM
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Banned
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Join Date: Feb 2005
Location: Westwwod, CA.
Posts: 2,501
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Re: Brand new with a dented roof
That's bullsh!t! Tell them that you will sue them if they don't make it right. That looks like the service manager sat his fat ass on top of your truck. Ask for a phone number for the GM Zone Manager and send him your pix. Don't back down 'cause those motherfukkers will try to wear you down, it's cheaper for them.
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10-08-2007, 08:37 AM
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Hummer Guru
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Join Date: Sep 2007
Location: In my prime....
Posts: 2,549
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Re: Brand new with a dented roof
I honestly think if you take your vehicle down to the dealer and show the HMFIC what the problem is exactly...and remind them them that they need to make things right...they'll will!
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Alaska...If it's brown it's down!
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10-08-2007, 12:51 PM
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Elcova Rookie
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Join Date: Oct 2007
Location: Baltimore
Posts: 8
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Re: Brand new with a dented roof
What's the HMFIC?
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10-08-2007, 02:08 PM
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Hummer Professional
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Join Date: Mar 2003
Location: N.CENTRAL OHIO
Posts: 474
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Re: Brand new with a dented roof
Quote:
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Originally Posted by MrInfoSys
What's the HMFIC?
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head mother f***** in charge 
__________________
07 White H3 Adventure w/ some black stuff
04.5 GMC D/A CC SLT LB EFI LIVE tuned
98 ZR-2 Blazer
Ex H2&3 owner
My hiking boots and canoe paddle have more miles than most 'offroad' vehicles, over 350 in last year.
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10-08-2007, 04:54 PM
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Banned
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Join Date: Feb 2005
Location: Westwwod, CA.
Posts: 2,501
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Re: Brand new with a dented roof
Quote:
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Originally Posted by MrInfoSys
What's the HMFIC?
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A term so non-specific as to be of no real help. Get contact info for the GM Zone Manager from the dealer. That is whom you need! |
10-08-2007, 12:53 PM
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Elcova Rookie
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Join Date: Oct 2007
Location: Baltimore
Posts: 8
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Re: Brand new with a dented roof
The most annoying thing is that GM/Hummer customer support is backing the dealership just on their word that it's a common 'warp' from the factory. I wish I had an email address to attach those pictures...i'm sure that would change their minds!
Last edited by MrInfoSys : 10-08-2007 at 10:32 PM.
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10-08-2007, 12:52 PM
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Elcova Rookie
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Join Date: Oct 2007
Location: Baltimore
Posts: 8
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Re: Brand new with a dented roof
I picked it up on a friday afternoon and noticed the dent on Saturday AM. I called my sales person immediatly and was told about the whole 'warpage' thing.
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10-06-2007, 04:25 AM
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Elcova Rookie
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Join Date: Oct 2007
Location: Baltimore
Posts: 8
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Re: Brand new with a dented roof
Quote:
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Originally Posted by DennisAJC
Pics or ban.
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Haven't had a chance to take pics yet. When I leave there is dew on the cars and when I get back it's getting dark. Tomorrow is saturday but I leave early...hopefully I'll have them by the afternoon....ban...geesh! |
10-06-2007, 09:10 PM
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Elcova Rookie
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Join Date: Oct 2007
Location: Baltimore
Posts: 8
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Re: Brand new with a dented roof
Here are the pictures of the dent....
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10-07-2007, 04:17 AM
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Hummer Professional
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Join Date: Jun 2007
Location: SoCal
Posts: 456
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Re: Brand new with a dented roof
Quote:
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Originally Posted by MrInfoSys
Here are the pictures of the dent....
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really weird bump... hard to believe that dealer ignores that; this is expensive vehicle and they shoud definitely care
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2007 Black H3, 33" BFG Mud Terrains
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10-07-2007, 04:23 AM
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Hummer Guru
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Join Date: Sep 2007
Location: In my prime....
Posts: 2,549
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Re: Brand new with a dented roof
Dude, looks like a dent.
I'd tell that general manager that you want them to have it repaired, you know, like at dent wizard. I'd also remind them that you'll feel pretty screwed if they don't make it right. I seriously doubt that a couple of hundred dollars out of their pocket is worth not having you as a future customer.
Our Excursion had a leaking/chaffed coolant line that was going to cost 1200 bucks. It wasn't covered under the so-called bumper-to-bumper warranty. The general manager handed me the phone and after 1 call to Ford customer service reminding them that they installed the coolant lines and I wasn't happy. Well, Ford bellied up to the bar and paid it in order to keep me as a future customer.
Anyways, that's just my opinion. Don't let them screw you...you work hard for your money. Bad PR is bad for business and every business major knows it.
If the gen/man tries the "whole fleet has the same problem" garbage aks him if it's ok for you to go out and count all of the H3's with basketball dents on their roofs. Don't forget that your time is worth something also. Back and forth to the dealer. I'd remind them that I was starting to feel really Pi$$ed off as a customer.
I honestly think they'll make it right for you...if you insist that they do.
__________________
Alaska...If it's brown it's down!
Last edited by Big Dad : 10-07-2007 at 04:27 AM.
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10-07-2007, 05:15 AM
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Hummer Veteran
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Join Date: Nov 2006
Location: North Central Texas
Posts: 157
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Re: Brand new with a dented roof
Holy Crap ! ! !
I've never seen one that bad before.....That looks like an honest to God dent..... Not some weenie ass warpage like I'm talking about...
__________________
"The indiscriminate use of vulgar language is the linguistic crutch of the inarticulate m*therf*cker."
-Author Unknown
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10-07-2007, 05:28 AM
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Hummer Guru
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Join Date: Dec 2006
Posts: 2,195
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Re: Brand new with a dented roof
guys that isnt a dent thats a tactical basketball holder. You know in case your going cross the Rubicon and happen to find some basketball nets and happen to feel like playing basketball. Hahah!!!!!!!! Seriosuly if the dealer says they make it worse if they try to fix it i'd demand some kinda cash back for that. And i know in Florida you can, but cant you legally return the vehicle within a certain amount of days for all your money back.
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