Ultimate iPod adaptor and 10Min install

[JoeHummer]

Well I just called the guys for the first time. They say nothing new. It is their highest priority and they are working to get it fixed. He would not tell a time frame but told me they would do a swap out when the new units were completed. He told me to keep the paperwork and receipt as he would need that for the swap.

So I keep using it and watch the light display. Praying they will fix it soon.

[HUMburger]

My Axxess unit recently broke, so I replaced it with the Neucleus unit.

I got a unit last week from Logjam, it had terrible engine noise. I was referred to tech support a Neucleus. I was told they were aware of the problem with recent batch of units, and that I could get a new unit, with a fix, by the end of the week from Logjam. I got the new unit and installed it yesterday, no engine noise, so I thought that life was good. The interface and installation are far superior than my former Axxess unit, plus the benefit of having an aux input to share between a Sat Tv, DVD, and game console.

Unfortunately, during about 2.5 hours of driving, I had the brake warning come on and a random chiming incident.

I had not seen this thread before my purchase. It is a shame that such a great product is plagued with this problem. Hopefully there will be a fix. I will call Neucleus today to add my name to those of you who also have this problem.

Is there anyone who is using this unit and does not have this problem?

[Devis1957]

AI has been lying to consumers for months about a fix while they get rich selling units that are defective.

We should start a class action suit. Anyone out there interested?

[MVR 155]

Sorry but I can live with a random light and a ding from time to time..... it sucks that the product does not work the way it should (problem free) but the overall function and sound quality is enough to make me not mind the occasional ding or light, have been using this unit for over 6 months and other than a random light/ding have not had any issues. Class action lawsuit is a bit over the top if you ask me...... if you cant live with the minor issues then return your unit for a refund and use a crappy FM modulator

[Devis1957]

You don't understand computerized electronics, do ya? Would you live with it, if your Hummer came from the factory with all those "bells and whistles"? I'm sure you would bring back to the dealer in a minute and if they could not fix it, you would run their name in the mud all over this forum.

Consumers deserve the truth, not the lies that AI is dishing out about patches, and they certainly should suspend sales until the patch is in place. If not, then a lawsuit certainly fits.

[PaHumBug]

Any news on the fix? I really want one but I'll wait till it is fixed. If it's not fixed, is there a comparable unit that doesn't cause the lights and dings?

[Mark805]

I tried to support them as best i could by "believing them" when I would call. I am convinced they are not working on a replacement unit as I never get my emails returned and phone calls always give the standard "next week or so" answer.

I've been speaking / emailing a person named Keith Rodts since I bought my unit last year.

The last email i sent was on October 29th 2007 where i asked "Any new news of a fix yet?" and he replied on November 26th 2007 with the following.

"with any luck this Friday or early next week. we are waiting for the boards to be finished and then we will be shipping."

I emailed back about 2 weeks later and still no response. If anyone else is bored or needs an email address to send complaints to.. try his... keithrodts@aius.net ... or on second thought, dont bother, he wont reply.

I'd ask for a refund but its been so long i cant find the damn box anymore.