I have to admit, when i found out about the accident i didnt know there was any evidence of onstar so i automatically blamed them. then later finding out they did respond i emailed them and they sent me a letter back. i learned that they did do what they had to do. but why did they not call back to see if everything was ok? Onstar has told me its not their job to follow up. Why didnt onstar keep them on the line incase they could make verbal contact? I dont know. Im not blaming onstar. the thing that makes me mad is that they cancelled the search with out finding anyone. Adam and Jen died of hypothermia. Which means they could have been saved.
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