Hummer Hub.... poor customer service.

[HummerHippy]

Yes, and a phone call doesnt make up for crappy service.
Thanks for the post.

[frenzy1]

thanks for the info

[OrangeCrush]

Still no paypal refund. I realize it's only a couple of days but a paypal refund is less than a 2 minute job. (and that's only if you hunt and peck like boss hoss)

[Tones H3]

Went through the exact same crap with them a couple of years back. Took them several months to refund my money for a damaged chrome hood insert i received...but FINALLY did get my refund after 10-15 phone calls. I will NEVER deal with them again. Good luck.

[Decade]

Thanks for the heads up....note to self, never use them.

[OrangeCrush]

I sent an email to Hummerhub telling them about their crappy service and why I hadn't received a refund yet.

He sent me this email today.

HI Mark. Here's your refund. In accordance to our policy, since we shipped you the correct item you ordered,shipping costs are not refundable and in addition we have a 15% restocking fee.



Here is his ad ....

Defenderworx Chrome fuel access trim ring for the Hummer H2 looks best when combined with our chrome billet locking fuel cap.
Available for the the 03-06 Hummer.


Did I miss something? Was I suppose to differentiate between SUT's and SUV's.


I sent him an email telling him I expected nothing less. Crappy company for sure.

Mark

[OrangeCrush]

Paid almost 100 bucks for a trim ring. Got 68 back, lost 2.30 to paypal, spent 12 bucks shipping...

Worked out well. Spent almost a hundred, ended up with roughly half. Anyone got some stocks I can invest in?

I wouldn't buy from Hummer Hub if they were giving it away.

Mark