Loaner question: What does the dealer normally give you?

[RI Hummer]

I just got the brake recall card last week and made an appointment for last Monday to have that and the oil changed (Mobil 1).
Got a Caddy CTS, then a phone call from the service advisor to say they could not do the brake recall as they did not have the correct tool. I'm going to have to go back again.

It's funny though as when I asked my salesman originally what was the program for loaner cars during service he stated I needed to pay an additional $800 for three years of service rentals. I told him I did not want it.

I got a loaner anyway, I guess it's a scam for more cash at purchase.