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#1
11-10-2010, 11:11 PM
Hummer Novice
Join Date: Sep 2010
Posts: 14
Re: GM NAV DISC - Got it for free!!
I just called the number and got connected to a customer service rep to be told that the disk is $199.XX and that therpogram has since ended and there was nothing she could do. I know that my Hummer never received an updated disk. I am thinking that I just got a lazy or unfriendly rep and they didn't want to do anything. Anyone have further insight? If anyone has a backup disk for their new one, I would be interested
#2
11-11-2010, 04:59 PM
Hummer Veteran
Join Date: May 2007
Location: Rolling Meadows, IL
Posts: 238
Re: GM NAV DISC - Got it for free!!
Quote:
Originally Posted by Mark Morrison
I just called the number and got connected to a customer service rep to be told that the disk is $199.XX and that therpogram has since ended and there was nothing she could do. I know that my Hummer never received an updated disk. I am thinking that I just got a lazy or unfriendly rep and they didn't want to do anything. Anyone have further insight? If anyone has a backup disk for their new one, I would be interested
What year is your H2? I would demand for a DVD since you have never received one, or demand to talk to a manager or supervisor.
#3
11-11-2010, 05:02 PM
Hummer Veteran
Join Date: Feb 2009
Posts: 194
Re: GM NAV DISC - Got it for free!!
If you bought your vehicle from a Hummer dealer new or used before Feb of 2008 there should have been a coupon in the owners manual for the two free discs. If the sales rep told you about the two free discs, tell that to the rep when you call and you should get a "customer service" one time exception. Again, I believe the program ended in early 2008 so anything after that does not appear to qualify for the free nav disc.
#4
11-14-2010, 02:56 PM
Hummer Veteran
Join Date: Jun 2008
Location: Cleveland
Posts: 162
Re: GM NAV DISC - Got it for free!!
Can anyone post pic of actual coupon? Does it have special code on it to give csr?
__________________
Richard
#5
11-14-2010, 07:00 PM
Hummer Veteran
Join Date: Feb 2009
Posts: 194
Re: GM NAV DISC - Got it for free!!
They will not ask for anything on it. It was a tear off card to mail back into GM..... There are no codes or anything on it... Again, the operator that answers will not ask for a copy of it...
#6
11-16-2010, 01:13 PM
Hummer Veteran
Join Date: May 2007
Location: Rolling Meadows, IL
Posts: 238
Re: GM NAV DISC - Got it for free!!
Got my disc yesterday!! 2010 Update Version 8.3. Now I need to find a good DVD copy software since I was not successful with Ripit4me or FlashDVD to make a back up.
#7
11-16-2010, 01:48 PM
Hummer Veteran
Join Date: Feb 2009
Posts: 194
Re: GM NAV DISC - Got it for free!!
IMGBURN should do the trick. I am one of the unlucky ones that a back up will not work in my truck. My laser on my DVD must need an adjustment as I have to insert the copy mulitple times before it will read the copy.
Remember this is a dual layer DVD...
#8
11-16-2010, 02:21 PM
Hummer Veteran
Join Date: May 2007
Location: Rolling Meadows, IL
Posts: 238
Re: GM NAV DISC - Got it for free!!
Quote:
Originally Posted by Luv2Camp
IMGBURN should do the trick. I am one of the unlucky ones that a back up will not work in my truck. My laser on my DVD must need an adjustment as I have to insert the copy mulitple times before it will read the copy.
Remember this is a dual layer DVD...
Not so techno saavy, but do I need different blank DVD to burn dual layer DVD?
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